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SHIPPING & RETURNS

SHIPPING POLICY

All orders are processed within 3 business day. Shipping is calculated on check out. We use Australia Post to ship your orders. Once your order has been shipped, you will receive tracking information via Australia Post and it will arrive within 10 business days. If you have not received your order during this time, please email bethelhandmade@gmail.com.

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Please ensure you have entered your shipping address correctly, as additional shipping charges for a redelivery will be charged. 

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Please note: All Australian orders are dispatched from Sydney, Australia. During sale and holiday periods, delivery may take longer than the estimated time frames above.

RETURN & REFUND POLICY

If you receive a candle you are not satisfied with, please let us know and we can arrange an exchange. You will be responsible for return postage, and postage of the new item. We do not offer refunds. Please email bethelhandmade@gmail.com for more information. 

FREE SHIPPING PROMOTION

We offer free shipping for all orders over $80 . 

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